Your privacy is our priority. This document transparently explains how mix88 collects, uses, stores and protects your personal data as a member of our platform.
This Privacy Policy describes mix88's practices regarding the collection and processing of personal data. By using the mix88 platform, you agree to the terms set out in this Privacy Policy. Please read this document carefully.
Mix88 collects various types of information from members to ensure the services we offer run smoothly, securely, and meet each user's needs. This data collection is carried out transparently and solely for the purposes set out in this policy.
There are two main categories of data we collect — information you provide directly when registering or using the platform, and information collected automatically through standard tracking technologies.
Mix88 only collects data that is strictly necessary for its stated purposes. We do not collect sensitive data unrelated to platform operations, and every data collection practice adheres to internationally recognised data minimisation principles.
Every piece of data we collect has a clear and legitimate purpose. mix88 does not use your data for any purpose beyond what is stated below, and we never sell member personal data to third parties for marketing purposes.
| Purpose of Processing | Data Type | Legal Basis |
|---|---|---|
| Registration & KYC | Name, IC/Passport, Date of Birth | Contractual Requirement |
| Transaction Processing | Banking Information, Transaction Records | Contractual Requirement |
| Fraud Prevention | IP Address, Device Data, Behaviour | Legitimate Interest |
| Customer Support | Email, Phone Number, Chat Logs | Contractual Requirement |
| Marketing & Promotions | Email, Phone Number | Member Consent |
| Legal Compliance | All Relevant Data | Legal Obligation |
The security of member personal data is mix88's top priority. We continuously invest in high-grade security infrastructure to ensure your data is always protected against unauthorised access, loss, or disclosure.
In the event of any data security breach affecting member information, mix88 is committed to notifying affected members in a timely manner and taking the necessary remedial steps without delay.
Mix88 does not sell, rent, or disclose members' personal data to third parties for marketing purposes. However, there are specific situations where data sharing is necessary to allow us to operate lawfully and effectively.
Every third party that partners with mix88 is required to comply with an equivalent or stricter privacy policy. mix88 conducts thorough assessments of each partner before any data sharing takes place.
The mix88 platform uses cookies and similar tracking technologies to enhance user experience, analyze platform performance and enable certain features to function correctly. Cookies are small text files stored on your device when you visit our platform.
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality and user experience of the mix88 platform.
Mix88 fully respects your rights over your own personal data. The following are the key rights you hold as a mix88 member, and we are committed to helping you exercise these rights without unnecessary complexity.
You have the right to request and obtain a copy of all personal data we hold in relation to your account.
If your data is inaccurate or incomplete, you have the right to request an immediate correction through our support team.
You may request the deletion of your personal data, subject to record-keeping obligations required by law.
You have the right to object to the processing of your data for direct marketing purposes or in certain other circumstances.
You may request your data in a structured, machine-readable format for transfer to another service provider.
In certain circumstances, you may request that processing of your data be temporarily restricted while an investigation or objection is being handled.
To exercise any of the above rights, contact the mix88 privacy team via live chat or email at [email protected]. We will process your request within 30 business days. Identity verification may be required before your request is processed.
The mix88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from underage children under any circumstances.
Mix88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or the latest industry standards. All amendments will be published on this page with a clear effective date.
If you have any questions, concerns or complaints regarding this Privacy Policy or how mix88 handles your personal data, our privacy team is ready to assist you at any time.
We value every piece of feedback from our members and are always working to improve our privacy practices for the benefit of all mix88 users.
More than just words — these are the concrete steps mix88 takes every day to safeguard your privacy and data security.
Every piece of data transmitted between your device and mix88's servers is encrypted using 256-bit SSL — the same security standard as Malaysia's leading banks. No third party can intercept or read your information in transit.
Mix88's rigorous KYC process ensures that only verified individuals aged 18 and above can register and use the platform. This not only protects mix88, but also protects you from any form of identity misuse.
Mix88 has never sold and will never sell members' personal data to third parties for marketing purposes. Your data belongs to you — we only use it to provide the services you signed up for.
Mix88's security monitoring system operates around the clock, automatically detecting any unusual activity. Any unauthorized access attempts or suspicious activity will be addressed immediately by our security team.
Mix88 complies with all applicable legal and regulatory requirements relating to data protection. Our operations are regularly audited by independent third parties to ensure security standards are continuously upheld.
You have full control over your personal data. From access and correction to deletion — mix88 makes it easy for you to exercise your privacy rights without unnecessary red tape.